Kids Help Phone

Kids, teens and young adults, from any community in Canada can call or go online to reach a Kids Help Phone professional counsellor, 24 hours a day, 365 day a year.

Members are encouraged to familiarize themselves with the services offered by Kids Help Phone and to make the phone number and the link to their website available to students.

The following is from the Kids Help Phone website:

Kids Help Phone is a community-based national organization that relies almost exclusively on the support of corporations, foundations and individuals to ensure that every child that takes the courageous step of reaching out for help receives the meaningful support they seek and deserve.

Kids Help Phone’s network of 10,000 volunteers is the key to every fundraising, outreach and community leadership initiative, across Canada

Every year, Kids Help Phone counsellors provide counselling, information and support to young people from almost 2,500 communities across Canada.

Anything goes

From trouble with homework to dealing with loss and grief to thoughts of suicide, kids can talk to Kids Help Phone about anything. Professional counsellors provide anonymous, confidential and non-judgemental support.

Support right at home

We are the only organization that has access to a database of over 37,000 local resources. That means that no matter where a kid is calling from, our professional counsellors can connect them to a service right in their community, whether they need a place to stay for the night, a way-home or a sexual health clinic.

Kids Help Phone’s Mission

Our mission is to improve the well-being of children and youth in Canada by providing them anonymous and confidential professional counselling, referrals and information in English and French, through technologically-based communications media.

Kids Help Phone’s Vision

To continue to improve and grow Kids Help Phone to ensure we deliver the most effective, timely and valuable counselling, referrals and information to every young person in Canada from five to 20 who could benefit from our support.

Even though everyone needs help sometimes, stigma around mental and emotional health struggle remains strong. The threat of being judged or labeled can leave both adults and kids reluctant to seek help.

Kids Help Phone offers six different approaches to professional counselling, ensuring each young person is offered the most effective form of consultation for his or her unique needs.

  • 1-800-668-6868 Immediate day or night counselling by phone
  • Ask Us Online Counselling through online posts
  • Info Booth Access to thoroughly researched and clinically endorsed content
  • Navigating in a virtual support community created by kids viewing other kids’ online posts and the counsellors’ responses
  • Interactive games and tools to promote self-care and resiliency, on the kids’ website
  • Your Space where kids can share their innermost thoughts, secrets and feelings in a safe, non-judgmental environment.